Custom Brokerage and Import

Our network enables us to offer a wide range of opportunities to arrange import on FCL, LCL, break bulk and airfreight basis. including regular consolidation services from Europe, USA and Far East.

These are dedicated consolidations. Combined with Harapan Tangguh Logistic’s customs clearance and Multi Modal Transport services, we provide true door to door operations.

We can use our network of overseas partners to control cargo movement and inform the customer on their ‘order status’. Besides these benefit from this Order Management, customers could also benefit from the economy of controlling freight costs and keep track of their cargo, when placing their orders on a FOB or Ex Factory basis and nominating the required shipping services to Harapan Tangguh Logistic.

The import customer service department   ensures that the client is notified prior to cargo arrival and with an On-Line EDI connection with the Indonesian Customs Office, consignments are cleared in a smooth and efficient manner.

With own offices in seven major Indonesian cities we offer our customers comprehensive import services which may comprise of one or more of the following services :

Consultancy on import tariff and regulations by its certified specialists

Electronic customs entry processing

Door to door service

Import seafreight

Import airfreight

Warehousing and distribution

Marine transport insurance